Smart Deployments with the help of CI/CD and DevOps
OneCG supports a continuous deployment pipeline along with DevOps which allows committing changes to GIT/ repository which will start the CICD pile and rest CICD pipeline will take care of. It will test the changes once the tests are successful they will automatically promote to the next environment. OneCG can also integrate with any existing pipeline your organisation might have such as GitLab, Jenkins etc
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Automatic One Click Administration for Genesys
OneCG provides Automation around Genesys.
For the first time, it is possible to install Genesys applications, upgrade, promote application deployment and configurations automatically from one environment to next without worrying that something could fail. OneCG takes away all the pain and complex configuration process by automatically promoting from one Genesys platform to another platform in just a single click.
INSTALLS GENESYS APPLICATIONS, UPGRADES, CONFIGURATIONS, MANAGE CHANGES, COMPARES VARIOUS ENVIRONMENTS AND TRACKS CHANGES
For the first time, it is possible to install Genesys applications, upgrade, promote application deployment and configurations automatically from one environment to next without worrying that something could fail. OneCG takes away all the pain and complex configuration processes by automatically promoting from one Genesys platform to another platform in just a single click.
OneCG allows the user to deploy multiple Genesys Applications by using simple user friendly drag and drop feature.
1-Click UpgradES
Upgrade Genesys Applications in a single click. Just select the application version which you would like to upgrade.
Complete Visibility
Providing audit trail which allows users to track the configuration changes and rollback in a single click.
Migration
Migrate your existing platform to cloud or on Prem automatically
100% Automation
Deploy applications or make configuration changes in the first platform and promote changes to the next platform seamlessly.
Promote/Changes Report
OneCG offers an easy to use reporting and management dashboard that gives an overall view on the promote progress.
Secure & Reliable
OneCG is portable and supports various architecture models such as deploying in Cloud, Hybrid or on-premise.
Fast and accurate
Achieve 100% accuracy and save 90% efforts and time
Automated Testing
OneTest from OneCG is able to perform Multi-Channel Automated Testing as we as record the testing results for later analysis.
Scheduled Testing
Using OneTest you can schedule tests to run on any day/time and get the results via Email or on the dashboard. You could also use scheduling to identify any potential issue before your customers.
LOAD TESTING
If you have set up a new platform or upgraded major components within your contact centre you can load the system and get complete information
Test Reports
Get all the data about your tests including each test history so you know what is happening in your contact centre.
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