OneCG allows the user to deploy/Install multiple Genesys Applications by just a simple drag and drop feature in a user friendly interface. There is no need to download the Genesys packages from Genesys Website. It's all available with OneCG repository. Just do a drag and drop and select the right version you are looking for and deploy. Everything is done automatically
Upgrade Genesys Applications in a single click. Just select the application version which you would like to upgrade and click on upgrade. If you need to upgrade multiple applications in one go you can do it with the Bulk Upgrade feature. You could select a type of Application you would like to upgrade such as Chat Server it will give you a list of all the Chat Servers. You just select the new version and upgrade. It will upgrade all the selected applications in one go. Similar to 1 Click Deployment you don't need to download the software from Genesys Website. The latest software is readily available as soon as its released by Genesys
Providing audit trail which allows users to track the configurations changes made within the platform, view the old and new configurations as well as allow rollback in a single click if something has gone wrong or if someone made the change by mistake. It can even recover the deleted applications of objects if something was done by mistake
Deploy applications or make configuration changes in the first platform and promote changes to the next platform seamlessly.
OneCG offers an easy to use reporting and management dashboard that gives an overall view on the promote progress.
Secure & Reliable
OneCG is portable and supports various architecture models such as deploying in Cloud, Hybrid or on-premise.
Migrate your existing platform to cloud or on Prem automatically
Fast and accurate
Achieve 100% accuracy and save 90% efforts and time