Blog
How OneCG’s One Track helped his European Telecom Giant bring everything back on track
A telecom company means extreme customer service. And customer service is all about contact centre infrastructure and adapting processes to suit fast-developing and changing customer
July 28, 2020
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How we partnered a leading Infrastructure and Technology giant to reduce the time taken to establish Contact Centers by 70%
This European Giant with a turnover of 78 Billion Euros had a peculiar problem. Their work entailed that they increased their contact centre infrastructure all
July 24, 2020
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6 Reasons You Need OneCG Today
Any Genesys user knows that the entire platform can come with its fair share of frustrations and complexities, making it hard for you to get
December 16, 2019
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